In accordance with Personal Data Protection regulations, we inform you that you are providing your personal data to the Data Controller, LA ENTIDAD, WeLoveWeb.eu, with NIF: ESY5853578T, located at Avenida del Gaviero F2, Edif. Nerja, 1-D, 29604, Marbella, Spain.

Purpose of processing

LA ENTIDAD may process your personal data for the following purposes:

• Manage your browsing through the website.
• Manage the Customer Service, responding to questions, complaints, comments, or concerns about the information on the website or any other query you may have.
• Manage the fulfillment, maintenance, development, and control of the relationships that LA ENTIDAD maintains with you.

If you provide personal data of third parties, you are responsible for having informed them and obtained their consent for their data to be processed in accordance with this Privacy and Cookies Policy. Any loss or damage caused to the Platform, the Data Controllers, or third parties due to the communication of erroneous, inaccurate, or incomplete information in the registration forms will be the sole responsibility of the user.

Legitimation of the processing of your personal data

The legitimation is based on the consent you grant by clicking on the “I ACCEPT THE TERMS AND CONDITIONS” button.

Rights

You have the following rights regarding data protection:

• Right of access to your personal data.
• Right of rectification or deletion (right to be forgotten).
• Right to limit processing and to object to it.
• Right to data portability.
• Right to withdraw your consent at any time.

Security measures

WeLoveWeb.eu has implemented technical and organizational measures to guarantee the security of your personal data and prevent its alteration, loss, processing, or unauthorized access, taking into account the state of technology, the nature of the data stored, and the risks arising from human action or the physical and natural environment.

In compliance with the Organic Law on the Protection of Personal Data, we inform you that:

• The data provided is stored in a file owned by WeLoveWeb.eu.
• It will be used exclusively for the indicated purposes (information about WeLoveWeb.eu services).
• You can exercise your rights of access, rectification, cancellation, and opposition to your data.
• You can request not to receive advertising at any time.

To exercise these rights, you can contact us by phone or email.

Intellectual property

All contents of www.WeLoveWeb.eu, unless otherwise indicated, such as graphic design, source code, logos, texts, graphics, and other elements of the website, are protected by Law.

All trade names, trademarks, or distinctive signs are protected, and no license or authorization for personal use is granted without prior written permission.

The reproduction, distribution, commercialization, transformation, or any other form of exploitation of the contents of the website without express authorization is prohibited, as this would constitute an infringement of intellectual and industrial property rights.

What are cookies?

A cookie is a file that is downloaded to your device when you access certain web pages. These allow storing and retrieving information about your browsing habits and, depending on the information they contain and the use you make of your device, can be used to recognize you.

Types of cookies

• Technical cookies: Allow navigation and use of services such as traffic control, access to restricted areas, storage of multimedia content, etc.
• Personalization cookies: Allow access to services with specific characteristics (language, browser type, regional configuration, etc.).
• Analysis cookies: Allow the monitoring and analysis of user behavior on websites to improve services based on their use.
• Google Analytics cookies: These are used to analyze web activity and collect anonymous information.

You can manage or delete cookies from your browser settings:

• Google Chrome
• Microsoft Internet Explorer
• Mozilla Firefox
• Apple Safari

Chat / Live Support

By using the live support chat, you agree that we process your personal data and use cookies for 30 days according to the GDPR. We use WP Live Chat by 3CX as our live chat platform. Information provided in the chat will be transferred to WP Live Chat by 3CX for processing in accordance with their Privacy Policy.

Ownership of content on users’ web pages

WeLoveWeb.eu does not have the ability to determine the real owner of the content created or uploaded by the user. If you upload content to our website, you will be considered its owner. WeLoveWeb.eu is not responsible for the content you upload or publish.

Rates and payment

WeLoveWeb.eu offers paid services, such as web development, web design, SEO, hosting, domains, and graphic design.

• All services are private, and resale is not permitted without written authorization.
• WeLoveWeb.eu may modify prices at any time.
• If you do not make the payment within 20 business days after the delivery of the project, WeLoveWeb.eu may close it. To reopen it, you must pay €65 for administration.
• Payments will not be charged automatically; you will receive an invoice with the amount to pay.
• If you do not make the payment, the service will be canceled or disabled.
• Refunds are not made, unless the service provided does not match the project planning.

Payments and refunds

• Services are paid in advance or in installments as agreed.
• In case of refund, the client must delete all the work done (server, hosting, website, etc.).
• Personalized services such as web design, programming, or custom applications will not be refunded.

Prohibitions

The user MAY NOT:

• Impersonate another person or entity.
• Upload, publish, or share content without copyright.
• Send unsolicited mass emails or participate in spam practices.
• Share computer viruses or malicious files.
• Violate applicable ICANN policies.

The user will indemnify and hold WeLoveWeb.eu harmless from any claim arising from the use of the services.

General information

If the website is under update, testing, or maintenance, the services may contain errors and suffer interruptions.

Customer service

You can contact us by email at info@weloveweb.eu or by phone at +34 611 690 515, from Monday to Friday from 10:00 to 19:00. You can also contact technical support from your CMS management panel or through our website.